Privacy Policy
ALP Supply Co. LLC
Privacy Policy
BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY. THIS PRIVACY POLICY DESCRIBES HOW WE COLLECT, USE, DISCLOSE, AND OTHERWISE PROCESS INFORMATION ABOUT YOU. TO THE EXTENT CONSENT IS REQUIRED BY APPLICABLE LAW FOR ANY SPECIFIC PROCESSING ACTIVITY, WE WILL SEEK SUCH CONSENT SEPARATELY.
General
ALP Supply Co. LLC, a Delaware limited liability company (“Company” or “we” or “us” or “our”) respects the privacy of its users (“User(s)” or “you”) who access or use our website https://alppouch.com/, any site or sub-site hosted thereon, and any mobile application or other software provided by us (collectively, the “Platform”).
This Privacy Policy (“Privacy Policy”) describes the categories of information we collect, the purposes for which we use that information, the categories of recipients to whom we may disclose it, and the rights and choices that may be available to you under applicable law. Additional rights may apply to residents of certain U.S. states and, where applicable, individuals located in jurisdictions with additional privacy protections. Changes to this Privacy Policy are discussed at the end of this document. Each time you use the Platform, the then-current version of this Privacy Policy will apply. Accordingly, you should review this Privacy Policy periodically and check the date shown at the end.
This Privacy Policy is incorporated into our Terms of Use and Sale. Any defined or capitalized terms not otherwise defined herein have the meanings given to them in the Terms of Use and Sale.
Please note that this Privacy Policy does not apply to the practices of third parties who you may choose to share information with when you use the Platform. Please note that the collection and use of your information by these third parties is subject to their own privacy policies and terms. You should understand the privacy and security practices of any third party before you share information with them. The Company does not control and is not responsible for the privacy practices of any third party.
The Platform is controlled and operated from the United States and is intended for use only where such use is lawful. If you access the Platform from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States, where data protection laws may differ from those in your jurisdiction. By using the Platform, you acknowledge and, where required by law, consent to such transfer, processing, and storage.
We may send you transactional or relationship communications relating to your Account, purchases, subscriptions, shipping, customer service, security matters, legal notices, or other operational issues. If you opt in to receive promotional communications, we may also send you marketing emails or, where you have provided the required consent, marketing text messages. You may opt out of promotional emails by using the unsubscribe link included in the message, and you may opt out of marketing text messages as described in the applicable consent disclosure, message, or terms. Opting out of promotional communications will not prevent us from sending you non-promotional transactional communications where permitted by law.
Information We Collect Automatically
Users of the Platform Generally
We automatically collect certain information about your device and your interaction with the Platform, including internet protocol address, browser type, operating system, device identifiers, referral URLs, usage data, and information about how you navigate and interact with the Platform. Under some laws, certain of this information may be considered personal information. We use this information to operate, maintain, secure, analyze, and improve the Platform, detect and prevent fraud, understand usage patterns, and support our business operations. We may also use aggregated or deidentified information for analytics, reporting, and other lawful business purposes. We retain automatically collected information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fraud prevention, legal compliance, and business operations.
Automatically Collected Information.
We may collect and process device, log, usage, communications, and analytics information to operate, secure, support, maintain, and improve the Platform, detect and prevent fraud, personalize user experiences, measure engagement, and support marketing and advertising activities where permitted by law.
Mobile Device Information. If you use a mobile device to access the Platform, we may collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and IP address.
Log data. As with most websites and technology services delivered over the internet, our servers automatically collect data when you access or use our Platform and record it in log files. This log data may include the IP address, browser type and settings, the date and time of use, information about browser configuration, language preferences, and cookie data.
Usage information. This is information about the Platform and how you use it. We may also obtain data from our third-party partners and service providers to analyze how Users use our Platform. For example, we will know how many Users access a specific page on the Platform and which links they clicked on. We use this aggregated information to better understand and optimize the Platform.
Device information. This is data from your computer or mobile device, such as the type of hardware and software you are using (for example, your operating system and browser type), as well as unique device identifiers for devices that are using our software.
Web Cookies. We and our service providers may use cookies and similar technologies as described below and in our Cookie Policy or similar disclosure made available on the Platform.
Targeted Ads. We may use certain information to personalize content, recommend features, measure engagement, and, where permitted by law, support targeted advertising or similar promotional activities. Depending on your jurisdiction, you may have the right to opt out of certain targeted advertising, sale, sharing, or profiling activities. Please review our Privacy Policy, Cookie Policy, and Targeted Ads Preferences, made available on the Platform for more information.
Web Cookies
Cookies are small text files stored on your device and used by browsers and websites to remember preferences, improve functionality, understand usage patterns, and support analytics and advertising activities. We and our service providers may use cookies and similar technologies, including pixels, SDKs, and web beacons, to operate, secure, support, maintain, and improve the Platform, measure engagement, and, where permitted by law, support marketing and advertising activities. Certain cookies or similar technologies may constitute "sale," "sharing," or targeted advertising under applicable state privacy laws. We honor browser-based Global Privacy Control ("GPC") signals to the extent required by applicable law. You may be able to adjust your browser or device settings to limit cookies or similar technologies, but some Platform features may not function properly if you do so.
Web Beacons.
We and our service providers may use web beacons, pixels, tags, and similar technologies on the Platform and in emails to understand usage patterns, measure campaign effectiveness, determine whether emails have been opened, and improve the Platform and our communications. These technologies may work together with cookies and similar tools. Depending on your browser and device settings, you may be able to limit some of these technologies.
Analytics.
We may use third-party analytics providers to help us understand how users interact with the Platform, improve functionality, measure engagement, and evaluate marketing performance. These providers may use cookies, pixels, SDKs, and similar technologies to collect information about your device, browser, and activity on the Platform. To learn more about your choices regarding cookies and similar technologies, please review any cookie notice or privacy choices page made available on the Platform.
Age and Identity Verification
In connection with access to certain portions of the Platform and purchases of nicotine-containing Products, we may collect information used to verify your age and identity, such as your date of birth, government-issued identification information, verification results, and related fraud-prevention or authentication data. We may obtain this information directly from you and from third-party age or identity verification providers. We use this information to comply with applicable federal, state, and local laws governing the sale of nicotine-containing Products, including applicable minimum-age and carrier requirements, to prevent fraud, verify eligibility, and protect the Platform, our users, and our business.
Aggregated and Deidentified Information
We may use, disclose, and share aggregated, deidentified, or otherwise non-identifiable information for lawful business purposes, including analytics, research, reporting, advertising measurement, product improvement, and general business operations. We may also combine information collected through the Platform with information from other sources to the extent permitted by law.
Hosting and Infrastructure Providers
The Platform is hosted and supported by third-party infrastructure and hosting providers, which may process and store personal information on our behalf in order to operate, secure, and maintain the Platform. Such processing may include information such as IP addresses, device and browser information, usage and session data, and personal information submitted through forms, accounts, or Platform features. These providers act as our service providers or data processors and are authorized to process personal information solely for the purposes described in this Privacy Policy and in accordance with applicable data protection laws. Where required by law, we enter into data processing agreements with such providers and implement appropriate contractual, technical, and organizational safeguards to protect personal information.
Additional Terms for Mobile Device Users
Geo-Location Information. We do not access precise location-based information from your mobile device unless permitted by your device settings and applicable law. However, we may infer your general location from your IP address or similar information in order to operate, secure, and improve the Platform, prevent fraud, and comply with applicable laws.
Social Media. We may use hyperlinks on the Platform which will redirect you to a social network if you click on the respective link. Settings regarding privacy protection can be found on the websites or applications of these social networks and are not within our control. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services.
Collection, Use, and Disclosure of Personal Information
Generally
We may collect personal information that identifies, relates to, describes, or can reasonably be associated with you. This may include your name, billing and shipping address, email address, telephone number, date of birth, account credentials, order history, payment-related information, age-verification information, communication preferences, and any other information you choose to provide when you create an account, make a purchase, subscribe, participate in a promotion, contact customer service, or otherwise interact with the Platform. You are not required to provide personal information in all circumstances, but certain information may be necessary to use particular features of the Platform, complete purchases, or access nicotine-related portions of the Platform. We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to complete transactions, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, and prevent fraud.
Company Communications.
We may use your contact information to send you transactional or relationship communications relating to your Account, purchases, subscriptions, shipping, customer service, legal notices, security matters, or other operational issues. If you opt in to receive promotional communications, we may also send you marketing emails and, where you have provided the required consent, marketing text messages. You may opt out of promotional emails by using the unsubscribe link included in the message or by contacting us at howdy@alppouch.com. You may opt out of marketing text messages as described in the applicable consent disclosure, message, or terms. We may maintain records relating to your communication preferences, consent status, opt-in and opt-out requests, message logs, and related account or device information in order to administer communications, comply with legal obligations, prevent fraud, and document consent and revocation requests.
Company Disclosures.
We may disclose personal information under the following circumstances:
By Law or to Protect Rights. When we believe disclosure is appropriate, we may disclose personal information in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of the Company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; to enforce our agreements or policies; in response to a subpoena, court order, or similar legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law.
Business Partners. We may disclose personal information to business partners in connection with co-branded offerings, joint promotions, sweepstakes, referral programs, or other offerings you choose to engage with. In such cases, the applicable partner may process your information in accordance with its own privacy policy, and we encourage you to review the privacy practices of any such partner before engaging with the offering.
Marketing Communications. If you opt in to receive marketing communications from us, we may send you promotional messages about our products, services, offers, and promotions, subject to applicable law and your communication preferences. You may opt out of promotional emails by using the unsubscribe link included in the message or by contacting us using the contact information below.
Advertising. We may work with advertising, analytics, and social media partners that use cookies, pixels, SDKs, and similar technologies to collect information about your interaction with the Platform and other online services in order to help measure engagement, improve marketing, and, where permitted by law, deliver more relevant advertising. Depending on your jurisdiction, you may have the right to opt out of certain targeted advertising, sale, sharing, or profiling activities. Please review any privacy choices, cookie notice, or targeted advertising disclosure made available on the Platform for more information.
Third-Party Service Providers. We may disclose personal information to vendors, contractors, and service providers that perform services on our behalf, such as hosting, ecommerce operations, payment processing, age and identity verification, shipping and fulfillment, customer support, analytics, marketing, communications delivery, fraud prevention, and security. These parties are authorized to process personal information only as necessary to perform services for us or as otherwise permitted by applicable law.
Business Transfers; Bankruptcy. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of transferred personal information will remain subject to this Privacy Policy or to a new privacy policy if you are provided notice of the new privacy policy, to the extent required by applicable law.
Accessing, Correcting, and Deleting Personal Information.
You may request access to, correction of, or deletion of certain personal information by contacting us using the contact information below. We will review such requests and respond in accordance with applicable law. We may retain certain information as necessary to complete transactions, maintain business and tax records, prevent fraud, troubleshoot problems, assist with investigations, enforce our agreements, and comply with legal obligations. As a result, we may not be able to delete all information in all circumstances.
How We Use Personal Information
We may use personal information to: (1) provide, operate, maintain, and improve the Platform; (2) process and fulfill orders, subscriptions, and transactions; (3) verify age and identity in compliance with applicable federal, state, and local laws governing the sale of nicotine-containing Products, including applicable minimum-age requirements and carrier restrictions; (4) communicate with you regarding your Account, orders, subscriptions, shipping, customer service, security matters, legal notices, and other operational matters; (5) where permitted by applicable law and consistent with your preferences, send you promotional communications about our products and services; (6) personalize content and user experiences; (7) detect, investigate, prevent, and protect against fraud, misuse, security incidents, and other unlawful activity; (8) enforce our Terms of Use and Sale and other policies; (9) analyze usage, trends, and engagement; and (10) otherwise as described to you at the time of collection or as permitted by law.
Security
We take the security of personal information seriously and use reasonable administrative, technical, personnel, and physical safeguards designed to protect it against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security measure is perfect or impenetrable, and we cannot guarantee absolute security. We are not responsible for the circumvention of any privacy settings or security measures by third parties. You acknowledge that no method of electronic transmission or storage is completely secure, and that communications and information processed through the Platform may be handled by third-party service providers as described in this Privacy Policy.
Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain accounts, complete transactions, verify age and identity, comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud, and maintain appropriate business, tax, and legal records. Retention periods may vary depending on the nature of the information and the context in which it was collected.
Privacy Policy Changes
The Company may, in its sole discretion, change this Privacy Policy from time to time. Any and all changes to the Company’s Privacy Policy will be reflected on this page and the date new versions are posted will be stated at the bottom of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. Users should regularly check this page for any changes to this Privacy Policy. The Company will always post new versions of the Privacy Policy on the Platform. However, the Company may, as determined in its discretion, decide to notify Users of changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that Users always maintain and update their contact information when changes go into effect.
Ad Management Partners
The Company may engage third-party companies as partners (“Company Partners”) with whom Company may share the following data when providing ad management services to third-party publishers. The Company and its advertising partners collect and process the following information through the use of cookies, pixels, or server-to-server connections. Company Partners may process data for targeted advertising based on consent or legitimate interests. For California residents, data shared with partners may be subject to the right to opt-out of sale or sharing. None of the information listed below is retained by the Company after it is processed, and an advertisement is served. The information collected is only used for the listed purpose.
● Advertising Identifier
● IP Address
● Operating System type
● Operating System version
● Device Type and Model
● Cookie information
● Language of the website
● Web browser type
● Email (in hashed form)
Company Partners may also use this information to link to other end user information the partner has independently collected to deliver targeted advertisements. Company Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from the Company advertisers and publishers in order to provide interest-based advertising across your online experience, including devices, browsers and apps. This data includes cookie information, device information, usage data, information about interactions between users and advertisements and websites, geolocation data, traffic data, and information about a visitor’s referral source to a particular website. Company Partners may also create unique IDs to create audience segments, which are used to provide targeted advertising. For more information, please visit our Cookie Policy, to which you expressly agree when using our Platform.
If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit the Network Advertising Initiative. You may also visit Your Ad Choices and the NAI Opt-Out Page to learn more information about interest-based advertising. You may download the AppChoices app to opt out in connection with mobile apps or use the platform controls on your mobile device to opt out. For more information about cookies and how to disable them, you can consult the information at All About Cookies.
Children’s Online Privacy Protection
The Platform is not intended for children and is not directed to individuals under the lawful age to purchase nicotine-containing Products in their jurisdiction. We do not knowingly collect personal information from any person under that age in connection with the sale or marketing of nicotine-containing Products. We also do not knowingly collect personal information online from children under thirteen (13) in a manner subject to COPPA. If you believe that a child or other underage person has provided personal information to us, please contact us so that we may review the information and take appropriate action.
State-Specific Notices
Residents of certain U.S. states may have additional privacy rights, including rights to access, correct, delete, and opt out of certain targeted advertising, sale, sharing, or profiling activities. For additional state-specific information, please review our Privacy Rights Summary Notice and Targeted Ads Preferences.
Additional Rights and Choices for California Residents.
If you are a California resident, the following additional rights may be available to you.
Shine the Light.
Users who are California residents may request (i) a list of categories of personal information disclosed to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To exercise a request, please send us an email or a letter to the addresses in the section entitled “Contact Us” below and specify you are making a “California Shine the Light” request. We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.
California Consumer Privacy Act of 2018 (CCPA).
Beginning January 1, 2020, the CCPA provides California residents with additional rights as described below. Please note your right to know and right to delete are subject to certain exceptions under the CCPA.
Notice of Collection.
During the past twelve (12) months, we may have collected the following categories of personal information that the CCPA covers:
● Identifiers, including name, email address, date of birth, phone number, IP address, and an ID or number assigned to you.
● Consumer records, billing and delivery address, and credit or debit card information.
● Commercial information, including purchases and engagement with our platforms and mobile applications.
● Internet activity, including your interactions with our platforms and mobile applications.
● Audio data, including information collected for customer care quality assurance.
● Geolocation data, including location enabled services such as GPS.
● Inferences, including information about your interests, preferences, and favorites.
● This privacy statement includes additional information about our data practices. For more information on information we collect, including the sources we receive information from, review this Privacy Policy in its entirety. We collect and use these categories of personal information for the business purposes described herein, including to provide and manage our platform.
Right to Know.
You have the right to know certain information about our data practices in the preceding twelve (12) months. You have the right to request the following information from us:
● The categories of personal information we have collected about you;
● The categories of sources from which the personal information was collected;
● The categories of personal information about you we disclosed for a business purpose or sold;
● The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
● The business or commercial purpose for collecting or “selling” the personal information; and
● The specific pieces of personal information we have collected about you.
Right to Delete.
You have the right to request the deletion of personal information that we collect or maintain about you.
Right to Correct.
You have the right to request that we correct inaccurate personal information that we maintain about you, taking into account the nature of the personal information and the purposes for which it is processed. Upon receiving a verifiable request to correct inaccurate personal information, we will use commercially reasonable efforts to correct the information as required by applicable law.
Right to Limit Use of Sensitive Personal Information.
To the extent we collect or process sensitive personal information as defined under California law, you have the right to limit our use of such information to that which is necessary to perform the services reasonably expected by an average consumer, comply with legal obligations, ensure security and integrity, and perform other uses permitted by the California Privacy Rights Act and its implementing regulations. We do not use sensitive personal information for purposes that would require offering a “Limit the Use of My Sensitive Personal Information” link unless required by applicable law.
Right to Opt-Out of “Sale”.
We do not sell information as the term “sell” is traditionally understood. However, we may share or disclose certain information about you when you use our Platform for targeted advertising purposes, which may be considered a “sale” or “sharing” under the CCPA. For example, we may disclose information to advertising partners, advertising technology companies, and companies that perform advertising-related services in order to provide you with more relevant advertising tailored to your interests. This information may include identifiers such as your IP address, advertising identifiers, commercial information, your internet, or other electronic network information such as your interaction with an ad, geolocation data and inferences. To the extent the Company sells your personal information as the term “sell” or “share” is defined under the CCPA, you have the right to opt-out of the sale of your personal information by us to third parties at any time. You may submit a request to opt-out by clicking Do Not Sell My Personal Information and following the instructions, or by contacting us as set forth below.
How to Exercise Your CCPA Rights.
To exercise any of these rights, please email us at howdy@alppouch.com. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within ten (10) days. We may require specific information from you to help us verify your identity and process your request. This is a security measure to help ensure that your personal information is not disclosed to someone that does not have the right to receive it. If we are unable to verify your identity, we may deny your requests to know or delete.
If you choose to exercise any of these rights, you will not receive different prices or quality of services unless permitted by applicable law, including if those differences are reasonable related to your information.
Please note that if you opt out of receiving one form of communication, it does not mean you’ve opted out of other forms as well. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you’ve opted in to receiving them.
Do-Not-Track Policy
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because there is not yet a common understanding of how to interpret DNT signals, the Platform does not currently respond to DNT browser signals or mechanisms. However, we honor browser-based Global Privacy Control signals to the extent required by applicable law.
Contact Us
If you have any questions regarding our Privacy Policy, please contact us by email at howdy@alppouch.com or by mail at:
ALP Supply Co. LLC
3692 Grand Ave, Unit 537
Miami, FL 33133
Last updated:
June 4, 2026